Shipping policy

 

Shipping Policy

At Tiny Walking, we aim to process and ship your orders as quickly as possible. Please read our shipping policy below:

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

• Standard International Shipping: 7–10 business days (varies by destination).

• Delays may occur due to customs, weather conditions, or carrier issues.

Shipping Fees
Shipping costs are calculated at checkout and displayed before you complete your purchase.

Tracking
Once your order has shipped, you will receive an email with tracking information (where available).

Customs and Duties
Please note that customers are responsible for any customs duties, import taxes, or related charges applied by their country of residence. Tiny Walking is not responsible for such fees or delays caused by customs processes.

Lost or Delayed Shipments
We are not liable for lost, stolen, or delayed shipments once they have been transferred to the carrier. If you experience an issue, please contact the shipping carrier directly with your tracking number.

Contact
If you have any questions about shipping, please contact us at sbjcompanylimited@gmail.com.

Contact Information
Questions about the Shipping policy should be sent to us at sbjcompanylimited@gmail.com.
Our contact information is posted below: 
Trading Name: SBJ Company Limited
Email: sbjcompanylimited@gmail.com 
Business Address: 21st Floor, CMA Building, 64 Connaught Road Central, Hong Kong
Business Phone Number: +12519107924
Business Registration Number: 78853809
VAT Number: N/A (not applicable in Hong Kong)